landlord – n. a person who owns a house, apartment, etc., and rents it to other people
rent – v. to allow someone to stay in your house, apartment, in return for money
application – n. a formal and usually written request for something
trauma – n. a very difficult or unpleasant experience that causes someone to have mental or emotional problems usually for a long time
unfortunate – adj. not appropriate or desirable
outpouring – n. a large response
fatality – n. a death that results from a disaster, accident or war
enhanced – adj. to increase or improve
radical – n. having extreme political or social views that are not shared by most people
interpreter - n. a language aide