Ask questions. Maintain eye contact. Smile. Frown. Nod. Respond--not so much verbally, but nonverbally.
提问、眼神交流、微笑、蹙眉、点头、回应——不需要太多的语言、只需要作出姿态。
That's all it takes to show the other person they're important.
就是要让别人感到他们很重要。
Then when you do speak, don't offer advice unless you're asked. Listening shows you care a lot more than offering advice, because when you offer advice in most cases you make the conversation about you, not them.
然后当你确实要说话的时候，对方没有要求就不要提供建议。聆听比提供建议更能体现你的关注，因为在大部分情况下，你提出建议时总会把话题转移到你身上，而不是他们身上。
Don't believe me? Who is "Here's what I would do..." about: you or the other person?
不相信吗？那么“如果是我会这么做”这句话是跟谁有关的？你还是对方？
Only speak when you have something important to say--and always define important as what matters to the other person, not to you.
仅当你有重要的话要说时才开口——并且请把“重要”定义为那些对对方很重要的事，而不是对你。